Vanderbilt Libraries host “Support Staff as Leaders” conference

Nashville Area Library Alliance LogoOn October 25, 2019, Vanderbilt libraries staff came together to host the first Nashville Area Library Alliance (NALA) Support Staff as Leaders Conference, providing high quality sessions and networking opportunities for Nashville-area library support staff. Director of Peabody Library and Director of Teaching and Learning Melissa Mallon gave the keynote, “Leading from All Sides: Making a Positive Impact in your Library.” Session topics included customer service, social media, equity, diversity and inclusion, and outreach.  The day culminated with a presentation by Christina Riedel, “Sizzling Service Infused with Mercy and Grace.” The free event proved to be an excellent opportunity for members to share expertise specific to libraries and support staff. We are providing timely, thought-provoking and educational sessions that directly relate to support staff and their jobs within the library.