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Between the Lines

  1. Between the Lines
  2. Access, BTL 2019 - 2020

Access

Library PUP: Pick-up Program provides materials to users as quickly and safely as possible

The Jean and Alexander Heard Libraries staff designed a pick-up program (PUP) to safely provide materials that were not accessible while the library buildings were closed due to the pandemic…. Keep reading

Identifying and comparing government document duplicates

It is amazing what a team of ten student assistants and ten library staff from six different areas working together on a big project can accomplish! With a seemingly impossible… Keep reading

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University Librarian Valerie Hotchkiss

Read the University Librarian’s Letter

By the Numbers

Research Assistance

55% Increase in transactions over FY2019 (13,822 transactions)

6,412,039  Library catalog searches

35th  Moved up one spot in ARL index rankings (up 22 places since 2016)

Instruction and Remote Learning

3,639 Live Chat and LibAnswers sessions

20% Increase in classes over FY2019 (1,196)

11% Increase in attendees over FY2019 (12,442)

Resource Sharing Services

12,536  Total ILLs provided to other libraries

12,490  Borrowed from other libraries

2,714  Document deliveries (scans of VU material for VU patrons)

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